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AutoPlay's home for tips, tricks and best practise in the automotive industry

Using The Built-In Dictation Feature In Your iPad/iPhone

20/9/2018

 
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​Did you know you can use your iPad or iPhones built in dictation feature to record what you want to say, and the iPad/iPhone will automatically convert your words into text.  For those of us that are slow typists, this feature can be quite useful as it makes compiling emails within the Sales Pipeline even easier than it already is with Standard Responses and our built in video tool.

Dictation won't work on every field within the Sales Pipeline - for example Customer Email and Customer Mobile.  You'll know if you can dictate if when you open the keyboard to type you see a microphone icon - as pictured above.  The function is available in the Notes fields on leads, and on the Messages field when crafting a Email Response.  Simply hit the microphone icon and start talking.  You will notice that your words begin to appear on screen as iOS converts them to text.  From our experiments we've found this feature to be quite accurate across a range of diverse kiwi and aussie accents, however remember to speak slowly and clearly for best results.

If you are not seeing the microphone icon on your keyboard then you will need to activate this function.  To do so;

1.  Open SETTINGS on your iPad or iPhone Home screen.
2. Tap GENERAL.​
3.  Tap KEYBOARD.
4. Tap on the On/Off toggle next to ENABLE DICTATION.  Green means Dictation is on, grey mean it is off.

If you want to find out more about the AutoPlay Email Response Tool contact support@autoplay.co.nz with any questions or to arrange training.
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HTML5 Desktop Studio Rebuild - September 2018 Progress Update

20/9/2018

 
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As many of you will be eagerly awaiting, we've been rebuilding our existing Silverlight based Desktop Studio in HTML5.  This will give our customers huge benefits including the ability to run the Desktop on any browser (Chrome, Firefox, IE, Edge, Safari etc), as well as on any device (iOS, Android, Windows tablet and devices).  This obviously means that installs are easier, and it becomes a lot more flexible for our users to jump on and manage leads at any time.

We've been working diligently on this project on/off from January, but it's been a while since we last updated all our customers on our progress towards completing this massive project.  Where possible we are pumping as much resources into this project as possible, and we are making good progress.  At present we are working on the most important part of the system - the Dashboard of the Sales Pipeline.

As you can see from the screenshot above we are making good progress on this.  The Dashboard is much faster loading and has had a few subtle improvements, whilst still maintaining all the amazing features our customers are used to.
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  • Loading speed and stability - one of the issues with the current studio is when you are loading large amounts of leads the performance can suffer (i.e All users, All Yards, All Date range, Open + Closed Leads).  We've improved the efficiency of how we retrieve Lead data, and we've also added some pagination to how we return results.  The Lead Dashboard now displays 25 Leads at a time (though can be changed to display 10, 25 or 50.  This results in massive improvements in speed, but still allows users to search using the filters and keyword searches across the entire set of leads (not just the 25 currently displayed).
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  • Based on previous requests from our customers we've also added the ability to change how the Dashboard displays your Leads.  The standard up until now has been to display leads by the Action date.  The Action date is the date of the last scheduled incomplete Calendar Event.  This means the Dashboard only shows user the Leads they need to action, when they need to action them.  In the new HTML release we will let users seamlessly switch between Action date, and Created date.  By ticking 'Use Created Date' the Dashboard will change to sort leads from oldest Created Date, to newest.  Users can still use the date range groupings of Now, Overdue, Stalled and All to filter their listings, but can also use filters for Today to restrict the view to leads that were created today.  By using the 'Custom' option it's possible to look at any day in the past and see all the leads created on that day.
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The HTML5 version of the AutoPlay Studio for Desktop is our number one development priority.  At this stage we are hoping to get an early release BETA version out to selected customers at the end of Q1.  If this changes then we will advise you as soon as possible.

If you have any questions about the HTML5 version of the AutoPlay Studio then please feel free to email matt@autoplay.co.nz with your questions.

New AutoPlay Website Now Live For New Zealand And Australia

20/9/2018

 
Last week we launched a refresh of the AutoPlay website.  The new site does a better job of showcasing the full range of products and features that AutoPlay can offer.  In addition there are now separate versions of the site for New Zealand and Australia that include customised content for each country, that more closely reflects our product offerings in each respective market.

Feel free to take a look via the links below.  We'd love to hear your feedback.

For New Zealand customers - https://www.autoplay.co.nz/ 
For Australian customers - https://www.autoplay.com.au/​
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Top 3 Sources of Leads, Test Drives and Sales August 2018 (vs July 2018)

20/9/2018

 
Despite reports of August 2018 being a strong month for Sales nationally, for AutoPlay August was a down month with only a slight increase in Test Drives (up 0.3% from July) and a decrease in Leads (down 3.1%) and Sales (down 1.4%).
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Despite Leads decreasing in August overall, Leads attributed to dealership websites increased by 1.2% (‘Web – Dealer’ increased by 1.2%).  This was offset by Leads from most other sources decreasing across the board, including ‘Web – Classified’ falling by 5.5% from July to August, and Leads supplied by the dealers ‘Brand’ decreasing by 13.3% for the same period.
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Test Drives were stable – likely due to the high volume of leads from previous months.  Test Drives that originated from dealership website leads increased by 6.0%, and leads from the ‘Brand’ source increased by 5.1%.  Conversely, Test Drives attributed to the ‘Direct’ lead source decreased by 11.8%
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After an extremely strong July where the top 3 sources of Sales each increased by double digits, less Sales were recorded in August than July 2018.  Sales attributed to the ‘Web – Dealer’ source decreased by 7.8%, ‘Repeat’ decreased 5.4% and ‘Web – Classified’ decreased by 6.6%. 
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Make sure to check in next month to find out the top sources of Leads, Test Drives and Sales for dealerships in September 2018.  Lead Source reports are just one of the reports available to dealerships and OEM’s who use AutoPlay Sales Pipeline.  To find out more about the range of reports available via AutoPlay contact us on sales@autoplay.co.nz or +64 9 361 1505.
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