Over the last few months we’ve seen numerous ups and downs and September was no different. After increasing by 2.6% from July to August, the overall number of Leads decreased by 3.9%, whilst Test Drives decreased by 2.5% from August to September. Likely due to the increase in leads in August, we saw an increase of 3.9% Sales from August to September.
‘Web – Classified’ remained the most common source of leads in NZ, but after increasing by 4.7% the previous month, leads from this source dropped by 5.2% in September. ‘Web – Dealer’ leads from dealership websites also decreased – by 2.8% from August. After increasing by almost 10% in August, we saw ‘Brand’ leads dropping by 13.1%.
September 2019 saw Test Drives from ‘Web – Classified’ decrease by 1.7% from the previous month. After being the second most common source of Test Drives for the last 12 months, September saw ‘Web – Dealer’ drop by 17.3% - leapfrogged into second place by test drives attributed to the ‘Direct’ sources. Whilst this generally indicates walk-in Test Drives, this can be a negative as it can be used instead of attributing Test Drives to the real source.
With Sales increasing by 3.9% we also saw Sales attributed to the ‘Web – Classified’ source increase by 2.8%. Despite the overall increase in Sales, those attributed to ‘Web – Dealer’ dropped by 9.4% and ‘Repeat’ dropped by 1.1% from August to September 2019.
Make sure to check back next month to see the top Sources of Leads, Test Drives and Sales in October 2019.
AutoPlay Sales Pipeline is a pre-sales lead management tool designed for dealerships, dealer groups and automakers